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Our Guarantee

Safety for you and for our Pandas is our top priority

We guarantee that every Panda has been security background checked & fully vetted, is insured by us, and lives in a nearby neighborhood.

All our Pandas follow strict safety protocols, including maintaining a 6 foot distance from others, wearing a mask and frequent hand washing. If they find themselves in a situation that jeopardizes your or their safety, they may remove themselves from the situation and find another solution.

We guarantee that you will be notified of the Panda that selected your assignment and be able to see pictures and ratings before your Panda arrives, as well as rate the Panda afterward.

We guarantee that if you are unhappy with the service, we will make it right by redoing the service, refunding your funds, or issuing you a credit.

You can reach us at any time at MemberSupport@MyPandaApp.com or in the app.