Virtual Village Services
Get expert help with online and remote household and family tasks—no matter where you live.
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A Village of Support—Now Nationwide
We built My Panda to help people reconnect with a village of support—real, local humans who show up when life gets overwhelming. Until now, we’ve only been able to offer our trusted in-person services in select cities. But the demand from other places has been loud and clear.
That’s why we created the Virtual Village —so anyone, anywhere can get help with everyday family and household tasks that can be done online. It’s not a replacement for our hands-on services—it’s an expansion of our mission.
And here’s the exciting part: we’re using Virtual Village demand to guide where we launch in-person next. So if you want My Panda to come to your neighborhood, spread the word! The more people using our Virtual Village in your area, the sooner we can bring real, in-person Pandas your way.
Examples of Virtual Concierge Services We Offer:
- Researching summer camps, afterschool programs, or local resources
- Booking appointments (haircuts, pet grooming, car service, doctor visits)
- Creating recurring family or household reminders
- Helping plan birthday parties, holidays, or neighborhood gatherings
- Finding deals on furniture, supplies, or gifts
- Scheduling home repairs and coordinating with service providers
- Organizing your digital files or cleaning out your email inbox
- Preparing donation pickups or resale recommendations
- Coordinating travel logistics like flights, hotels, or pet sitters
- Comparing vendors, services, or local providers for any household need
If it can be done by phone or computer, we’ll take care of it.
How it works
Designate
Simply download the My PANDA App, create a profile and put in your Virtual Village service request.
Delegate
Let My PANDA handle the matchmaking – we'll pair you with a vetted, verified personal assistant (Panda) who's ready to deliver top-notch results every time.
Liberate
Get back your time and peace of mind! Do more of what you love while your Panda handles your online household needs!
What We Don’t Do
Our Pandas are talented, trustworthy, and thoughtful—but there are a few things we’re not able to do (and we’re always happy to help find someone who can!):
In‑Person Tasks
If something needs to be done on-site (like wrapping gifts, rearranging furniture, or meeting someone at your house), our Virtual Pandas can’t do it directly—but we’ll find someone local who can and coordinate for you.
Highly Specialized or Professional Services
We don’t prepare legal documents, file taxes, plan complex international trips, or manage major projects like home renovations or weddings. But we will find, vet, and connect you with the right pros to get it done.
Your Job, Your Homework, or Your Business
We’re not a virtual assistant for your company, and we can’t complete your school assignments or handle your professional content creation. Need referrals to freelancers or agencies? We’re happy to help.
Selling or Managing Your Money
We can’t collect debts, manage investments, or conduct financial planning. But we’ll guide you through the best ways to get it done.
Illegal, Explicit, or Unethical Requests
We won’t handle anything illegal, explicit, or unethical. This includes impersonation, accessing HIPAA-protected data, or inappropriate content. We reserve the right to decline any request that violates our code of conduct.
Large Transactions
We’ll help you shop and compare options, but we do not make purchases over $1,000. If needed, we’ll get everything ready for you to finalize the transaction securely.
Disrespectful or Unsafe Environments
We’re proud of the respectful, supportive community we’re building. We reserve the right to decline service if any interaction becomes unsafe or disrespectful—for our Pandas or our clients.
Sensitive & Security-Limited Tasks
Due to verification protocols, we may not be able to fully complete tasks that involve two-factor authentication (2FA), credit card provider calls, or logging into certain accounts (like social media). We’ll keep you looped in to keep things secure.
Medical, Caregiving, & Emergency Services
We do not give medical advice, coordinate emergency services, or vet candidates for childcare or transportation. But we’ll help you find the right resources or pros.
Political Lobbying or Advocacy
We don’t engage in political lobbying or advocacy. However, we’re happy to help you find accurate information or professionals who specialize in this area.
Not Sure If It’s a Fit?
Just ask! If it’s something we can’t do, chances are we’ll help you find someone who can. Our mission is to make your life easier—and to remind you that you don’t have to do it all alone.
